Terms of Service

Last updated: March 13, 2026

Welcome to OpenTunnel. These Terms of Service ("Terms") govern your access to and use of OpenTunnel services including our website, applications, client area, and network infrastructure.

By creating an account or using OpenTunnel services, you agree to these Terms. If you do not agree with these Terms, you must not use our services.

1. Description of Service

OpenTunnel provides VPN and tunneling related services designed to help users securely access the internet and remote networks.

Services may include but are not limited to:

  • SSH Tunneling
  • OpenVPN
  • V2Ray
  • WireGuard
  • SSTP / PPTP / L2TP
  • Other network tunneling technologies

Services may be modified, improved, or discontinued at any time without prior notice.

2. Account Registration

To access certain services you may need to create an account.

You agree to:

  • Provide accurate information
  • Maintain the security of your account credentials
  • Be responsible for all activity under your account

You must immediately notify us if you suspect unauthorized access to your account.

3. Acceptable Use Policy

You agree to use OpenTunnel services only for lawful purposes.

You may NOT use OpenTunnel to:

  • Conduct illegal activities
  • Distribute malware, viruses, or harmful software
  • Perform network attacks such as DDoS or port scanning
  • Send spam or abusive communications
  • Access networks without authorization
  • Engage in copyright infringement
  • Exploit or abuse our infrastructure

Violation of these rules may result in immediate suspension or termination of your account.

4. Service Availability

OpenTunnel strives to provide stable and reliable services, but we do not guarantee that services will be uninterrupted or error-free.

Maintenance, upgrades, or network conditions may occasionally affect availability.

5. Subscription and Payments

Some OpenTunnel services may require a paid subscription.

  • All payments are final unless otherwise stated.
  • Pricing may change at any time for future purchases.
  • Existing active subscriptions will remain valid until expiration.

Failure to pay required fees may result in suspension or termination of services.

6. Account Suspension or Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Abuse network resources
  • Threaten service stability
  • Engage in illegal activity

Termination may occur without prior notice if necessary to protect the network or other users.

7. Limitation of Liability

OpenTunnel services are provided "as is" and "as available".

We are not responsible for:

  • Loss of data
  • Service interruptions
  • Network performance issues
  • Damages resulting from misuse of the service

To the maximum extent permitted by law, OpenTunnel shall not be liable for any indirect or consequential damages.

8. Privacy

Your use of OpenTunnel services is also governed by our Privacy Policy.

Please review the Privacy Policy to understand how we collect and handle information.

9. Changes to Terms

We may update these Terms from time to time.

Updates will be posted on our website or within our applications. Continued use of the service indicates acceptance of the updated Terms.

10. Governing Law

These Terms shall be governed by applicable laws and regulations in the jurisdiction where OpenTunnel operates.

11. Contact Information

If you have questions regarding these Terms, please contact us:

OpenTunnel Support
Website: https://client.opentunnel.net/support
Email: [email protected]